Resources

Case Studies

Blue Claw logo

Learn how a marketing agency analyzes their client's Twitter communities

Blueclaw are an online marketing agency who have been leaders in online marketing for nearly a decade. Using SocialBro they are able to track their clients’ community growth and gain in-depth stats about the users who make up these crm-classify-your-community-with-tagsities.

CRS logo

See how a business in the finance industry uses SocialBro to improve their CRM

CRS offers a niche risk management and outsourced compliance service to the financial services industry. They use SocialBro to increase their reach, connect with finance industry opinion formers and improve their CRM.

Hop Online logo

Learn how a digital agency builds up high quality relationships

Hop Online is a full service digital agency, specialising in customized SEO. SocialBro has enabled them to help their clients build up high quality online relationships with users, enrich their brands and generate leads.

Symphonycal logo

Find out how a project management app creates effective engagement

Symphonical is a Project management app featured on Google+ Hangout. Their main users of SocialBro include increasing the effectiveness of their engagement and reaching the maximum audience with their tweets.


Monica Zaldivar

Read about Monica, a CM from Zoobe who uses SocialBro to track her progress

Monica has been working as a successful community manager in Berlin for over 4 years and is currently working for Zoobe.com. See how she uses SocialBro to understand their followers and track how she is doing in regards to targeting and engagement.



Practical Examples

reach the maximum audience with your tweets

How to reach the maximum audience with your tweets

Make sure the content you're tweeting is reaching the right people and gaining the maximum exposure with SocialBro’s Best Time to Tweet Report.

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Managing your event attendees with SocialBro

Managing your event attendees with SocialBro

SocialBro can help you to easily import contacts and create a list containing event attendees helping with future targeting and engagement.

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How to use your competitor’s information for your own strategy

How to use your competitor’s information for your own strategy

Use SocialBro to gain insights into your competitor’s Twitter marketing strategy and use some ideas for your own.

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How to determine who has tweeted your promo or event hashtag

How to determine who has tweeted your promo/event hashtag

Easily find users tweeting your hashtag, view in-depth stats about them and use this information to target and engage with them.

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How to find nearby Twitter users tweeting about your industry

How to find nearby Twitter users tweeting about your industry

Use SocialBro’s geolocated search to find and target people nearby tweeting about a specific topic, perfect for local businesses.

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Discovering the interests of your community

Discovering the interests of your community

Use SocialBro to find what’s important to your community and use this information to create personalised engagement.

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How to follow your competitor’s followers

How to follow your competitor’s followers

Whether you are new to Twitter or not following your competitor’s followers can bring you many benefits including an increase in customers, this is made easy with SocialBro.

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Determine the quality of your competitor’s community

Determine the quality of your competitor’s community

Find out if your competitor’s Twitter community is as good as it seems and compare it’s quality to your own.

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CRM: Classify your community with tags

CRM: Classify your community with tags

Improve your CRM by organising your community for example remember to come back to those who have asked you a question.

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CRM: Add notes to users in your Twitter community

CRM: Add notes to users in your Twitter community

Use notes in SocialBro to remember things about certain members of your community.

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List management to not lose track of your supporters

List management to not lose track of your supporters

Supporters are the users in your community that you influence and need to be looked after. Monitor and engage with them using lists.

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List management to keep track of your influencers

List management to keep track of your influencers

Don’t forget about those you have mentioned or engaged with in the past, you may wish to target or engage with them in the future.

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Webinars

Webinars

We hold weekly webinars to teach you how to utilize the tools and features that enable you to target and engage with Twitter users effectively.

Topics covered include how to analyze sources such as a competitor’s account, lists, searches and text files, how to use the various insights provided by SocialBro to better target and engage with your Twitter community, how to optimise your tweets using our Best Time to Tweet report and how to use SocialBro to improve your Customer Relationship Management.