Top Menu Bar

The top menu bar is always visible in SocialBro and has the following elements (from left to right):

top menu bar

  • Home: This button takes you back to your SocialBro Homepage where you can switch between accounts and sources. The SocialBro icon to the left also takes you to the home page.
  • MonitoringMonitoring of any hashtag, keyword, or Twitter user to discover comprehensive details about both the Tweets and the users who have posted them.
  • Reports: From here you can create reports about your community e.g., a weekly report about your followers.
  • Analytics: This drop-down menu takes you to any of our Analytics tools. These tools have been created to help you analyze your Twitter communities and those belonging to third parties.

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Community insights

With this tool you can view detailed statistics about your Twitter community: which languages they speak, their time zones, etc.

Best Time To Tweet

This tool shows you a heat chart with the days of the week and the specific time that your followers are online, as well as other charts and different Tag Clouds.

Tweet Analytics

This tool allows you to analyze the impact of the content you post on Twitter. You can see how successful each Tweet you send has been in terms of retweets, replies and favourites. You can also directly reply to users, including the ability to reply to multiple users at once, see how many clicks your Bit.ly links have received and view your potential reach for each Tweet.

Real-Time Analytics

With Real-Time Analytics you can visualize who is currently online, the total number of followers of the online users, the number of online users per second, the top languages of these users, and also the apps and clients most used.

Account Comparison

With this tool you can compare stats about any of your source accounts, with up to two other accounts, on the same graph. This is useful when making decisions about your Twitter marketing strategy and analyzing how you are performing on Twitter compared to industry peers.

Benchmark

Benchmark your performance by comparing the growth of your Twitter account against your industry peers (with Twitter accounts of a similar age, size and industry to your own).

Follower Retention/Churn

This tool allows you to monitor the success of campaigns you run by clearly displaying how many users follow you in each week and how many remain, unfollow you and engage with you in the following weeks.

 

  • Engagement:This drop-down menu takes you to any of our Engagement related tools. These tools have been created to help you engage with your community.

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Direct Message Campaigns

Segment and target a specific group of your followers with a Direct Message. SocialBro’s Twitter DM Campaigns tool allows you to filter amongst your followers and send out personalized DMs to those selected, e.g., to invite them to an event or webinar, contact competition winners or create PR opportunities.

Mention Helper

Easily add multiple users to a Tweet e.g., to thank them or create a #FollowFriday Tweet.

Best Time to Tweet

This tool shows you a heat chart with the days of the week and the specific time that your followers are online, as well as other charts and different Tag Clouds.

Latest Interactions

With this tool you can visualize all your interaction Tweets, the Tweets of those who have mentioned you and also those who you have mentioned in your Tweets.

Rule Builder

The Rule Builder tool allows you to automate some of your Twitter actions to increase engagement e.g., by adding specific users to Twitter lists or Tweeting certain new followers.

 

  • Target: This drop-down menu takes you to the tools which are designed to help you target Twitter users and add any sources to analyze.

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Discover Twitter Users

SocialBro allows you to search Twitter without leaving the application. You can refine your search by using different filters and search by, for example, verified accounts, profiles with a URL, time zones, etc.

Convert emails into Profiles

Use this tool to instantly locate your email contacts in Twitter to improve your relationships and increase business possibilities.

Geolocated Search

SocialBro’s Geolocated search tool enables you to find Twitter users nearby Tweeting a word or about a topic, useful for targeting!

Discover Retweeters

View all of the users who have retweeted a Tweet allowing you to find out who has an interest in your business or campaign.

 

  • Tweet editor: Click the Tweet editor icon to open the Tweet Editor. Use the the “@” symbol to allow SocialBro to auto-complete the Twitter user.

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  • Help: Need help using SocialBro? Click the help icon to link to our user guide, support team and more.

how can we help you

  • Missions: Not sure where to start with SocialBro? Our missions are designed to walk you through our main tools and features.

missions

 

  • Notifications: Click this icon to see a list of your notifications, such as when a source is synchronised or a report has been generated.

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  • Accounts Menu: This takes you to your settings and allows you to manage your collaborators. From your settings you can manage your notifications and general settings such as language and page view. If you need to make any changes to your personal information or password you can do so via my account. Click on services to connect 3rd party apps to SocialBro, such as Salesforce, Google Analytics, Nimble and Bit.ly.

settings with manage

  • Manage Your collaborators: Use the collaborators tool to control who in your organization has access to the accounts you have added and what actions they can perform with them e.g., read only, edit. This makes managing your Twitter accounts easier whilst allowing you to maintain control. This tool is also useful for enabling clients to access their own accounts but not others.
  • Support: A Link to a form to contact SocialBro.
  • Log Out.

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